Last updated: 8 January 2026

This Privacy Policy describes how Palsani Jewellers (“we”, “our”, “us”) collects, uses, stores, and protects information obtained from users (“you”, “your”) who visit or interact with the Palsani Jewellers website and related services (collectively, the “Website”).

By accessing or using the Website of Palsani Jewellers, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Website.

1. Nature of Our Business

Palsani Jewellers is a jewellery manufacturer, wholesaler, and retailer specializing in gold, diamond, polki, kundan, and gemstone jewellery. We provide online browsing, enquiry, customization, and customer support services, along with in-store and made-to-order jewellery offerings.

2. Information We Collect

2.1 Personal Information

We may collect the following personal details when you place an enquiry, customize jewellery, or contact Palsani Jewellers:

• Full name
• Email address
• Phone / mobile number
• Billing or delivery city and state
• Occasion preferences (wedding, gifting, daily wear – if shared voluntarily)

2.2 Jewellery & Order Information

• Jewellery preferences and customization details
• Gold karatage, diamond clarity, and gemstone choices
• Order or enquiry reference numbers
• Communication history related to orders or designs

2.3 Technical & Usage Information

• IP address
• Browser and device information
• Pages visited and time spent on the Website
• Cookies and similar tracking technologies

3. How We Use Your Information

Palsani Jewellers uses collected information to:

• Respond to enquiries and customization requests
• Process jewellery orders and consultations
• Provide customer support and after-sales services
• Improve our Website, collections, and customer experience
• Share order updates or service-related communications
• Comply with legal, tax, and regulatory requirements

🚫 Palsani Jewellers does not sell, rent, or trade your personal information to third parties.

4. Cookies & Tracking Technologies

The Website of Palsani Jewellers uses cookies to:

• Improve website functionality and performance
• Understand user preferences and browsing behaviour
• Enhance security and user experience
• You may disable cookies through your browser settings; however, some Website features may not function optimally.

5. Data Sharing & Disclosure

Your information may be shared only:

• With trusted service providers (website hosting, IT support, logistics partners) under strict confidentiality obligations
• When required by law, court order, or regulatory authority
• To protect the rights, safety, and property of Palsani Jewellers and its customers All third parties are required to safeguard your information and use it only for authorized purposes.

6. Data Security

Palsani Jewellers uses appropriate technical and organizational measures to protect your data, including:

• Secure servers and encrypted connections
• Restricted access to customer information
• Regular system updates and monitoring
• While strong precautions are taken, no online data transmission is completely secure. You acknowledge this inherent risk.

7. Data Retention

Palsani Jewellers retains personal and order-related information only for as long as necessary to:

• Fulfill business and customer service purposes
• Comply with legal, accounting, and regulatory obligations
• Resolve disputes or enforce agreements
• Data is securely deleted or anonymized once no longer required.

8. Confidentiality & Custom Design Protection

All jewellery designs, customization details, and customer discussions with Palsani Jewellers are treated as strictly confidential. Custom designs shared with us will not be reproduced, shared, or disclosed without customer consent, except where legally required.

9. Certifications & Compliance

• Gold jewellery from Palsani Jewellers is BIS Hallmarked
• Diamonds sold by Palsani Jewellers carry IGI Certification
• Data handling complies with applicable Indian data protection laws and industry standards

10. Your Rights

You may have the right to:

• Access your personal information
• Request correction of inaccurate details
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for non-essential communications

Requests may be submitted using the contact details below.

11. Third-Party Links

The Website of Palsani Jewellers may contain links to third-party platforms (including social media). We are not responsible for their privacy practices and encourage you to review their policies independently.

12. Children’s Privacy

The Palsani Jewellers Website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

13. Changes to This Privacy Policy

Palsani Jewellers may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date. Continued use of the Website constitutes acceptance of the updated policy.

14. Contact Information

For any questions regarding this Privacy Policy or your data, please contact:

Palsani Jewellers

📧 Email: palsaniincal@yahoo.co.in

📍 Address: GROUND FLOOR, 3, CHANDRA KUNJ, DR. HARENDRA COOMER MUKHERJEE SARANI, KOLKATA, West Bengal, 700071

By using the Palsani Jewellers Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.